In 2020, the National Institute of Mental Health estimated 52.9 million adults in the U.S. were
living with mental illness. Unsurprisingly, spending on mental health services
and treatment has also grown. One study found mental health spend topped $225 billion in 2019, up 52% from
just ten years ago.
These numbers make it clear that healthcare organizations can - and
should - implement effective marketing efforts to help connect patients with
much-needed mental health resources.
Here are three ways you can use marketing to support your community's
mental wellbeing.
Reduce the stigma around mental illness
Historically, anxiety, depression,
and other mental health challenges were spoken about in whispers and kept
private. However, the collective anxiety and depression most Americans
experienced during the COVID-19 pandemic has created an opportunity to discuss
mental health more openly than ever before.
Even if your organization is not a
behavioral health practice, take opportunities to shed light on mental health
where appropriate. Recent trends show that patients appreciate conversations
with their healthcare providers about how mental health can impact overall
physical health.
Take a multi-channel approach
A common misconception is that
mental health conversations need to take place with only certain types of
providers under specific contexts. Consumers, especially
in younger generations have shown that visible
conversations around mental and physical health are important, from every
provider on every platform.
A multi-channel marketing strategy
will meet potential patients where they are. Highlight messaging around the
different types of care available, including telemedicine, outpatient treatment,
and inpatient services.
Create a profile of your potential
patients and a marketing strategy that covers a blend of traditional and
digital tactics specific to their preferences.
Spotlight providers
When asked why they didn't seek help for mental illness, 28% of respondents
said they lacked confidence in mental health treatment. One effective
way to build trust among potential patients is to spotlight specific providers at
your organization. Key messages should include experience, philosophy of care,
and evidence-based treatment methods.
Encourage your providers to have frank, open dialogue with your
potential patient base about the impacts of mental health, and the benefits of
seeking treatment.
The future is bright
Help continue the conversation
around mental health and connect patients with the care and services they need.
Contact CMG
Health Marketing and create a marketing strategy
that's tailored to your patients' needs.